Call Us Now

(936) 278-4897

4240 International Pkwy Suite 140

Carrollton, TX 75007

Service FAQs

Answers to Common Questions About Our Full Range of Services

Documents FAQs

We are a faith-based, family-owned company that believes your possessions are gifts from God, and as such we have a responsibility to care for them and your needs.

We are proud of our exceptional reputation. Our team is composed of highly trained professionals who know how important your items, the work, and the results are to you. We care and are highly ethical.

We know peace of mind is critical. We understand the importance of a sense of urgency, doing a quality job for a reasonable price, and the need to have a warranty on the work done.

We got you! We aim to do an amazing job for you!

Time is of the essence. Your documents will be freeze-dried and kept in this state until they are ready for recovery. Then, they will be thawed and restored using various methodologies depending on the state of the document

We can safely digitize legal documents, medical records, financial papers, personal files, photographs, books, and more. 

Yes. All documents are carefully packed, labeled, and transported using secure, climate-controlled methods to prevent damage. 

Absolutely. We follow strict confidentiality protocols, using encrypted storage and secure data transfer to protect your sensitive information. 

Yes. All physical documents are cleaned, disinfected, and deodorized prior to digitization to ensure the best possible scan quality. 

Yes. We provide detailed reports and inventories to assist with insurance claims and loss documentation if your documents were damaged in a disaster. 

Textile & Soft Goods FAQs

We are a faith-based, family-owned company that believes your possessions are gifts from God, and as such we have a responsibility to care for them and your needs.

We are proud of our exceptional reputation. Our team is composed of highly trained professionals who know how important your items, the work, and the results are to you. We care and are highly ethical.

We know peace of mind is critical. We understand the importance of a sense of urgency, doing a quality job for a reasonable price, and the need to have a warranty on the work done.

We got you! We aim to do an amazing job for you!

We restore a wide range of items including bedding, linens, drapery, clothing, shoes, luggage, plush items, and other soft goods that have been affected by water, fire, smoke, or other types of damage. 

The items are carefully documented during packout using a detailed photo inventory system. This ensures full accountability and allows you to track your items throughout the restoration process. 

We use specialized cleaning, disinfecting, and deodorizing processes designed specifically for textiles, leather, fur and any type of material being handled.  Our methods eliminate contaminants, odors, and stains while preserving the fabric’s integrity. 

Yes. We offer emergency 24-hour cleaning services for priority items, such as clothing or bedding that may be urgently needed during the restoration period. 

Absolutely. Our advanced restoration techniques can effectively treat and restore textiles affected by mold, smoke, soot, water, and other contaminants. 

Our goal is always to return your textiles to their pre-loss condition. While most items are fully restored, some heavily damaged pieces may have limitations, which we will discuss with you throughout the process. 

Lightning Strikes FAQs

We are a faith-based, family-owned company that believes your possessions are gifts from God, and as such we have a responsibility to care for them and your needs.

We are proud of our exceptional reputation. Our team is composed of highly trained professionals who know how important your items, the work, and the results are to you. We care and are highly ethical.

We know peace of mind is critical. We understand the importance of a sense of urgency, doing a quality job for a reasonable price, and the need to have a warranty on the work done.

We got you! We aim to do an amazing job for you!

Lightning Strike Validation is a assessment process that inspects, tests, and documents damages caused by lightning strikes to your property’s electrical systems, appliances, electronics, and data storage devices.  

Insurance companies often require certified proof of damage to approve claims. Hidden or undocumented damage may result in claim denials or insufficient compensation. Our service provides thorough documentation for claim support. 

As soon as possible. Early assessment helps prevent further damage, enables faster insurance processing, and ensures timely recovery of affected data or equipment. 

Lightning creates a power surge that attacks select electronics and appliances. It can affect just one room or the whole house. We can identify the items that were compromised and proceed to restore the ones that can be salvaged.

Yes. We provide detailed, documentation that can be submitted directly to your insurance provider to help expedite your claim. Additionally, we can work with the adjuster and the insurance company directly to address all restoration needed for the electronics and appliance units.

In many cases, yes. Our data recovery specialists will attempt to retrieve critical data from computers, servers, and storage devices affected by surge-related damage. 

Yes. We offer a one-year warranty on most restored systems for your peace of mind. 

No. We handle both residential and commercial properties, including large loss scenarios involving extensive electrical systems, IT infrastructure, and high-value equipment. 

Electronics & Appliances FAQs

We are a faith-based, family-owned company that believes your possessions are gifts from God, and as such we have a responsibility to care for them and your needs.

We are proud of our exceptional reputation. Our team is composed of highly trained professionals who know how important your items, the work, and the results are to you. We care and are highly ethical.

We know peace of mind is critical. We understand the importance of a sense of urgency, doing a quality job for a reasonable price, and the need to have a warranty on the work done.

We got you! We aim to do an amazing job for you!

We restore electronics and appliances affected by:

  • Fire and smoke damage
  • Water or flood damage
  • Lightning strikes and power surges
  • Accidental physical damage

We perform a professional packout using industry-standard protective materials and procedures to ensure your items are securely transported to our restoration facility without additional damage. 

Yes, our technicians are fully trained and certified in electronics restoration, using advanced diagnostic and cleaning techniques to safely restore your items. 

In many cases, yes. Our data recovery specialists attempt to retrieve important files, documents, and media from computers, hard drives, servers, and storage devices that have suffered damage. 

Our certified technicians perform a detailed assessment to determine whether items are salvageable and provide you with a comprehensive report outlining repair options. 

Yes. Every restored appliance or electronic device undergoes extensive functionality and safety testing to ensure it operates properly before being returned to you. 

We provide a one-year warranty on most restored devices and appliances, covering workmanship and restoration quality for your peace of mind. 

Yes. We provide certified documentation and can work directly with insurance companies to support and expedite your claim. 

Commercial Large Loss FAQs

We are a faith-based, family-owned company that believes your possessions are gifts from God, and as such we have a responsibility to care for them and your needs.

We are proud of our exceptional reputation. Our team is composed of highly trained professionals who know how important your items, the work, and the results are to you. We care and are highly ethical.

We know peace of mind is critical. We understand the importance of a sense of urgency, doing a quality job for a reasonable price, and the need to have a warranty on the work done.

We got you! We aim to do an amazing job for you!

A commercial large loss involves significant property damage to a business facility, often due to events like fire, water, storm, or structural failure, that requires specialized equipment, certified teams, and comprehensive project management to restore. 

We provide rapid emergency response to minimize damage and business interruption. Our teams are ready to mobilize 24/7 for immediate assessment and stabilization.

Yes. We service office buildings, manufacturing plants, warehouses, retail spaces, healthcare facilities, educational institutions, and more. 

Our comprehensive services include:
  • Damage assessment and project planning
  • Professional packout of contents
  • Cleaning, disinfecting, and deodorizing
  • Secure storage of affected assets
  • Full structural and contents restoration
  • Coordination with insurers and adjusters
  • Post-restoration testing and certification

We create a tailored restoration plan focused on critical operational areas first, allowing portions of your business to resume operations as quickly as possible while restoration continues. 

We can coordinate directly with insurance providers and adjusters, providing detailed documentation to support claims and expedite the approval process. 

Absolutely. Our restoration teams are certified, trained, and equipped with advanced tools and technology to manage complex commercial losses. 

We professionally pack out, clean, and store your contents in secure, climate-controlled facilities until restoration is complete. 

Yes. We stand behind our work with a warranty on all restored systems, equipment, and structural repairs.

Art & Collectibles FAQs

We are a faith-based, family-owned company that believes your possessions are gifts from God, and as such we have a responsibility to care for them and your needs.

We are proud of our exceptional reputation. Our team is composed of highly trained professionals who know how important your items, the work, and the results are to you. We care and are highly ethical.

We know peace of mind is critical. We understand the importance of a sense of urgency, doing a quality job for a reasonable price, and the need to have a warranty on the work done.

We got you! We aim to do an amazing job for you!

We handle a wide range of valuable and delicate items, including fine art, paintings, sculptures, antiques, taxidermy, pianos, heirlooms, and rare collectibles. 

We use professional packout procedures, secure transportation, and climate-controlled storage to safeguard items from physical damage, mold, humidity, and temperature fluctuations. 

All restoration work is conducted by renowned expert and New York-based Markt Ludwig Art Studios who brings decades of specialized experience in fine art and collectible restoration.

Yes.  Our national network of qualified appraisers can provide certified appraisals for insurance, estate planning, and documentation purposes, ensuring the proper valuation of your items. 

Yes.  As part of our handling process, we employ Hydroxyl technology to thoroughly disinfect and deodorize items to remove contaminants, odors, and any potential biohazards. 

Yes, but we provide limited coverage. For the highest level of protection, we recommend clients maintain their own insurance coverage while the items are not in their possession.

Yes.  For your convenience, we can work directly with insurance providers and adjusters to streamline claims and provide the necessary documentation and restoration reports. 

Yes. All restored pieces are backed by a one-year warranty, reflecting our commitment to quality, craftsmanship, and your long-term peace of mind. 

Donna W. ~ Homeowner
The team was truly amazing. They make the past 2 days so very enjoyable.

Donna W. ~ Homeowner
Ed R. ~ Homeowner
Simply Excellent!

Ed R. ~ Homeowner
Marianne T. ~ Homeowner
Great Job!

Marianne T. ~ Homeowner
Kelly C. ~ Homeowner
Great Crew, Very Professional and Helpful.

Kelly C. ~ Homeowner
Robert C. ~ Homeowner
Thanks for a great service.

Robert C. ~ Homeowner
David W. ~ Homeowner
Installed 3 items, dropped off the rest of the items to rental address. Great Service and the crew were VERY helpful

David W. ~ Homeowner
Lisa B. ~ Commercial
I honestly wish most of my interactions were as smooth and seamless as ours has been. You have truly been amazing to work with, and I cannot thank you enough!

Lisa B. ~ Commercial
Danielle C. ~ Insurance Adjuster
Your company did a wonderful job from communications to handling. I would love to work with you in the future

Danielle C. ~ Insurance Adjuster
Lenin B. ~ Homeowner
Beautiful place and excellent service.

Lenin B. ~ Homeowner
Maurice S. ~ Homeowner
They smiled, listened, collaborated, and elevated the entire experience.

Maurice S. ~ Homeowner
T. P. ~ Homeowner
They did a fantastic job of handling the delicate art. Perfect placement and measurements, and overall each person had such a nice demeanor. I would highly recommend using this company!

T. P. ~ Homeowner
Thomas C. ~ Homeowner
Excellent service, they really took care of my art.

Thomas C. ~ Homeowner
Mary S. ~ Homeowner
I wanted you to know what a terrific team of people you have working for you. Rachel has been wonderful to work with. Four people, and now 3 today, came to the house all day yesterday, and then for a couple hours this morning. It couldn’t have been more wonderful They knew what they were doing. Friendly, cheerful. Just a wonderful experience.

Mary S. ~ Homeowner
Contact US

We’re Here When You Need Us Most.

Whether it’s a restoration emergency or a simple consultation, stop by, give us a call, or request a service. Our team is ready to help restore what matters to you. 

Unified Restorations is a family-owned restoration company based in Dallas, dedicated to ethically handling and caring for textiles, electronics, and art with expert care.

Contact Us

Call Us Now

(936) 278-4897

4240 International Pkwy Suite 140

Carrollton, TX 75007

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